Improving Wellness by Measuring Outcomes

Measuring outcomes is a critical part of IWE’s overall program.

Real-time Measurement: Short- vs Long-term Goals

Wellness Coaches work in a person-centered way to engage people in a collaborative process for change. Feedback measured in real time on a session-by-session basis provides short-term (“proximal”) outcomes that can predict the likelihood of achieving long-term (“distal”) outcomes. This is important because it has been well established that long-term goals only can be met if they are built on the foundation of short-term successes.

IWE uses validated outcomes measurement instruments adopted from the US Substance Abuse and Mental Health Services Administration’s National Registry of Evidence-based Programs and Practices.

Originally developed by Scott D. Miller, PhD, for use in behavioral healthcare, these instruments offer a quick and easy way to measure results in real-time. This means that people have a validated way to assess incremental progress toward their goals rather than having to wait until they can measure the long-term outcomes.

Real-time Measurement Benefits Everyone

IWE’s real-time measurement process is powerful because it delivers immediate insights into how the coaching process is going and it puts control in the hands of the person being coached. It is the person being coached who decides how they’re doing and how the coaching sessions are working for them. Such measurement promotes honest exchange between coaches and the people they are coaching. Coaches then can adjust their coaching strategies as necessary and “on the fly” to better serve each person with whom they work. This process fosters ongoing learning and improvement, which is the key to success.

IWE not only measures outcomes of our training courses; we also help graduates measure outcomes of the coaching work they do after they graduate.


SAMHSA, the Substance Abuse and Mental Health Services Administration is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation.

US DOL Approved

IWE created the competencies and curriculum for the U.S. Department of Labor’s Wellness Coaching Registered Apprenticeship Program.

Participating in IWE’s Wellness Coaching training courses may count toward fulfillment of the Registered Apprenticeship Program requirements.

Department of Labor: Certified Wellness Coach Bulletin and Curriculum